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Guests can enjoy the pleasant ambience of one of the 179 non-smoking rooms. The reception desk in the lobby is staffed round the clock. Wireless internet access is provided in public areas (no extra charge). There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (for a fee), a car hire service, medical assistance, a transfer service, 24-hour room service (for a fee), an alarm call service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. The congress service offers support with all aspects of event organisation.