Descrierea hotelului

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General description: The hotel Cleopatra Palace - Mare Nostrum R. is situated in the vicinity of a sandy beach. At the beach, there are sun loungers and sun umbrellas for a fee available. The nearest town is Los Cristianos. In the vicinity of the hotel are a number of shopping facilities and a supermarket. In the evening, you can go dancing in a nightclub in the hotel’s surroundings. The following attractions can be reached from the hotel: Siam Park, Harbour Los Cristianos, Cliffs Los Gigantes, Las CañAdas and Cruz Monuments. For mobility there is a taxi rank , a bus stop , a car rental company and a motorcycle rental. The hotel and airport are linked by a shuttle (for a fee). Hygiene and safety measures In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage transportation by the guest (incl. luggage disinfection), protective screens at the reception, Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, self-catering options, restaurant space adapted to ensure social distancing, controlled access restaurant (limited entry), controlled access bar (limited entry), digital menus, masks available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, daily change of towels, ensured social distancing at Kids Club, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, enhanced hygiene protocols ensured at Spa and Wellness as well as adapted Spa / Wellness treatments. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing. Amenities: The 4-storey beach hotel has 431 rooms, and spread over one main building and 2 adjoining buildings. It offers its guests a 24h reception, a lobby with bar, 8 lifts, air conditioning, a safe (for free), coiffeur, a shop, a free parking area and a money changing facility. For the meals, there is a restaurant and a snack bar. You will be warmly welcomed in both the hotel’s bars. WiFi is available for free. Room cleaning is free of charge. Room service, laundry / ironing service and medical service are available for a fee. Pool: In the outdoor area of the hotel you will find one fresh water pool with a separate children´s pool. Here, there are sun loungers and sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar. Meals: Breakfast from the buffet. Half board: lunch or dinner. Sport and Leisure: Sports and entertainment: Tennis (for a fee), billiards (for a fee), badminton (where applicable, for a fee) and table tennis (where applicable, for a fee). A golf course is in the vicinity of the hotel. Bicycle rental and bicycle storage room (for a fee). Spa area, sauna and massages available for a fee. Solarium available (where applicable for a fee). Entertainment for adults: activity programme with evening shows and live music. In the outside area of the hotel there is a play area for children. Child supervision: activity programme for children (from 1 - 16 years), mini club for children (from 4 - 16 years) and babysitting (for a fee). Additional information: Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English. Accepted methods of payment: Euro / MasterCard. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice. SingleUse Standard Room: With baby cot (for free), tiled floor, balcony or terrace, kettle (for a fee), minibar (for a fee), internet (for free), safe (for free) and sat TV as well as centrally controlled air conditioning. Towels are changed daily. Double Standard Room: With baby cot (for free) and tiled floor. Standard Suite: With baby cot (for free) and tiled floor. Double Standard Room (SeaView): With baby cot (for free) and tiled floor. SingleUse Standard Room (SeaView): With baby cot (for free) and tiled floor. Double Standard Room (PoolView): With baby cot (for free) and tiled floor. SingleUse Standard Room (PoolView): With baby cot (for free) and tiled floor. Double Deluxe Room: With baby cot (for free) and tiled floor. Standard Room (PoolView): With baby cot (for free) and tiled floor. Dormitory Deluxe Room: With baby cot (for free) and tiled floor. Deluxe Room (SwimUp-PoolTerrace): With baby cot (for free) and tiled floor. Deluxe Room (Private-PoolTerrace): With baby cot (for free) and tiled floor. Standard Room (Balcony or Terrace): With baby cot (for free) and tiled floor. SingleUse Standard Room (Balcony or Terrace): With baby cot (for free) and tiled floor. Standard Room (PoolView, Balcony or Terrace): With baby cot (for free) and tiled floor. SingleUse Standard Room (PoolView, Balcony or Terrace): With baby cot (for free) and tiled floor. Standard Room (SeaView, Balcony or Terrace): With baby cot (for free) and tiled floor. SingleUse Standard Room (SeaView, Balcony or Terrace): With baby cot (for free) and tiled floor. Deluxe Suite (SeaFront, Private-PoolTerrace): With baby cot (for free) and tiled floor. Deluxe Room (Pool-Sea View, Private-PoolTerrace): With baby cot (for free) and tiled floor. Double Standard Suite (SeaView): With baby cot (for free) and tiled floor. Standard Suite (Private-PoolTerrace): With baby cot (for free) and tiled floor. Standard Room: With baby cot (for free) and tiled floor. Standard Room (SeaView): With baby cot (for free) and tiled floor. Double Standard Room (Balcony or Terrace): With baby cot (for free) and tiled floor. Double Standard Room (Balcony): With baby cot (for free) and tiled floor. Standard Room (Balcony): With baby cot (for free) and tiled floor. Triple Standard Room (Balcony): With baby cot (for free) and tiled floor. Triple Standard Room (Balcony or Terrace, Offer): With baby cot (for free) and tiled floor. Triple Standard Room (Balcony or Terrace): With baby cot (for free) and tiled floor. Triple Standard Room (Balcony, Offer): With baby cot (for free) and tiled floor. Double Standard Room (PoolView, Balcony): With baby cot (for free) and tiled floor. Double Standard Room (PoolView, Balcony or Terrace): With baby cot (for free) and tiled floor. Standard Room (PoolView, Balcony): With baby cot (for free) and tiled floor. Triple Standard Room (PoolView): With baby cot (for free) and tiled floor. Standard Room (PoolView, Offer): With baby cot (for free) and tiled floor. Triple Standard Room (PoolView, Balcony or Terrace): With baby cot (for free) and tiled floor. Standard Room (PoolView, Balcony or Terrace, Best-Price): With baby cot (for free) and tiled floor. Double Superior Room (Private-PoolTerrace): With baby cot (for free) and tiled floor. Superior Room (Private-PoolTerrace): With baby cot (for free) and tiled floor. Twin Executive Room (Private-PoolTerrace): With baby cot (for free) and tiled floor. Double Standard Room (SeaView, Balcony): With baby cot (for free) and tiled floor. Double Standard Room (SeaView, Balcony or Terrace): With baby cot (for free) and tiled floor. Standard Room (SeaView, Balcony): With baby cot (for free) and tiled floor. Double Standard Room (Balcony, Offer): With baby cot (for free) and tiled floor. Triple Standard Room (TypeC): With baby cot (for free) and tiled floor. Triple Standard Room (TypeC, Offer): With baby cot (for free) and tiled floor. Double Standard Room (PoolView, Balcony, Offer): With baby cot (for free) and tiled floor. Triple Standard Room (PoolView, TypeC): With baby cot (for free) and tiled floor. Triple Standard Room (PoolView, TypeC, Offer): With baby cot (for free) and tiled floor. Double Standard Room (Ocean View, Balcony): With baby cot (for free) and tiled floor. Double Standard Room (Ocean View, Balcony, Offer): With baby cot (for free) and tiled floor. Double Superior Room (Private-PoolTerrace, Offer): With baby cot (for free) and tiled floor. Double Standard Room (Balcony, Non-Refundable): With baby cot (for free) and tiled floor. Double Standard Room (Non-Refundable): With baby cot (for free) and tiled floor. Double Standard Room (PoolView, Balcony, Non-Refundable): With baby cot (for free) and tiled floor. Double Standard Room (PoolView, Non-Refundable): With baby cot (for free) and tiled floor. Triple Standard Room (Ocean View, TypeC): With baby cot (for free) and tiled floor. Triple Standard Room (Ocean View, TypeC, Offer): With baby cot (for free) and tiled floor.