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Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. 3 lifts and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service on request, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a page service and a hotel doctor. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine, projector, a flip chart and pens and photocopier is available.